How we work

Projects take from 3 days to 3 months. Every one starts from the same production-tested foundation, deployed in your tenant and supported by the team that built it.

Engagement

  1. 1
    Discovery call

    30 minutes, free. We understand your goals, users and current Microsoft environment.

  2. 2
    Assessment or pilot

    A short, fixed-scope phase with clear evaluation criteria. Where eligible, we request Azure Sponsorship credits from Microsoft so the pilot runs in your own tenant at minimal cost.

  3. 3
    Implementation

    We deploy our standard architecture in your tenant and extend it for your processes. You see every task, document and release in a shared Azure DevOps project.

  4. 4
    Run and support

    Ongoing support with direct access to the team that built your solution. Azure SRE Agent watches your solution around the clock, diagnoses issues and resolves routine ones within limits you approve; every finding becomes a tracked work item.

Ways to start

Most clients start with one of these formats and grow from there. Each has a fixed scope and a clear result.

FormatTypical lengthWhat you get
AI diagnosticFrom 3 daysAn evidence-based view of your current state from Microsoft 365 data, prioritised AI use cases and a 9-perspective ROI scorecard, delivered with AI Diagnostic Partner
AI readiness audit4–6 weeksProcess discovery with interviews and analysis of your operational data, a business case where every figure is marked as measured, calculated or assumed, a target architecture and a roadmap in waves with decision gates
Pilot2–4 weeksOne use case running in your own tenant against agreed evaluation criteria, often funded with Azure Sponsorship credits
Implementation3 weeks to 3 monthsA production solution on our standard foundation, with DEV, UAT and PROD environments, CI/CD, automated tests and handover documentation
Azure Scale ProgrammeAssessment, then 2 monthsFor B2B AI startups: an investor-readiness assessment against nine criteria, then four gap-closure sessions and a progress report for investors
Run and supportMonthlyRound-the-clock monitoring with Azure SRE Agent, routine fixes within limits you approve, and direct access to the team that built the solution

One proven pattern

Every project starts from the same production-tested foundation. Data governance is handled with Microsoft Purview. Your solution is an extension of this foundation, which is why we start fast and deliver predictably.

  • Microsoft Foundry
  • Agent 365
  • Work IQ
  • Teams and Microsoft 365 Copilot
  • Azure SRE Agent
  • Azure Static Web Apps
  • Azure DevOps
  • Microsoft Purview

Microsoft programmes we help you access

  • Azure Sponsorship credits for pilots in your tenant
  • Microsoft partner incentives that fund implementation
  • For startups: Azure credits of up to $200K through the Microsoft Affiliated Investor Network
  • Purchases through Microsoft Marketplace, billed via your Azure subscription

You own everything we build

A small team should never become a single point of failure for your business. That is why nothing we build for you lives with us.

  • Code, infrastructure-as-code (Bicep), pipelines, tasks and documentation live in your Azure tenant and your Azure DevOps organisation from the first day.
  • Your data stays in your environment.
  • Every solution is rebuilt from its repository with a documented, step-by-step checklist. For one client, a full rebuild in a new tenant takes 2–3 hours.
  • If you bring delivery in-house or work with another partner, the handover is the repository itself: nothing needs to be extracted from us.
  • Our Marketplace solutions remain AICA products, licensed to you through Microsoft.

Want to see whether AICA is the right partner?

Book a 30-minute call